Consulting
Engineering
Procurement
Implementation
Integration
Support
Cloud Enablement
70% of businesses moving critical business applications to the cloud employ the services of a cloud specialist, due to the resources required and the challenges inherent to the process. OCx helps businesses move to the cloud. Our services include needs assessment, cost analysis, provider selection, migration management, solution support and lifecycle management.
Cloud Unified Communications
For over 20 years, OCx has been an integrator and value added reseller of VoIP for distributed enterprise and government entities, nationwide. Premises-based UC systems have been disrupted by cloud technologies, and sooner than later, those system will go unsupported by manufacturers. OCx helps customers select the right cloud-based unified communications platform for the unique needs of your business.
Cloud Contact Center
Gartner estimates that 86% of companies will compete on customer experience alone. Thankfully, cloud CX platforms aren’t just for the enterprise. Smaller businesses can now compete head-to head with the same platforms enterprises use. Thanks to the flexibility and scalability of cloud CX, anyone with an 800 number can, and should, consider the benefits of a cloud based CX platform.
Cloud Platform & Infrastructure
Moving critical compute, storage and enterprise applications to the cloud makes sense for a remote workforce or distributed enterprise. Choosing the right balance between private, hybrid and public cloud platforms can be difficult, and many organizations end up overspending on cloud services. OCx can help plan and execute a clean, well conceived cloud migration plan.
Cloud & Premises Security and Compliance
Since our inception, OCx has been serving restaurant & retail organizations, arguably among the most susceptible to security risks. PCI compliance starts at the core network and extends through to payment processors. Whether you are cloud or premises based, OCx can help ensure your data remains secure.
Managed & Lifecycle Services
OCx offers managed services in the areas of core networks, security, point of sale and audio-visual systems. Lifecycle management is an increasingly important to maintain infrastructures and combat scope & solutions creep. OCx offers lifecycle management services for cloud and premises based technologies, and telecom connectivity.
Connectivity & Bandwidth
OCx began as a telecommunications agency, our telecom solutions have saved customers millions annually. Our long history, procurement volume and close relationships with carrier executives afford our customers expedited trouble resolution when time is of the essence. Our telecom solutions are customized to your needs and include all aspects of dedicated internet,WAN, SIP and traditional voice services. Solutions procured through include telecom audit & recovery, ROI and total cost of ownership analysis. We assist customers in procurement and contract negotiation, and can manage the entire telecom lifecycle.
WAN/LAN & Wireless Networks
Whether it be design, planning, engineering, break-fix or remote management services, you can rely our engineers for absolute competency. We take into account performance, efficiency, ease of management and cost in all our projects. Our technology plans anticipate growth and accommodate future business demands. We help you identify industry best practices in the areas of mobility, security, and network management.
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